Reservation Agreement

STRIKECO

Reservation Agreement

Pre-Order Reservation

Last Modified: July 4, 2026

Effective Date: July 5, 2026

PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS AN ARBITRATION AGREEMENT (SECTION 11) AND AFFECTS YOUR RIGHTS, INCLUDING A JURY TRIAL WAIVER AND A CLASS ACTION WAIVER.

This Reservation Agreement (this "Agreement") governs the placing of a reservation ("Reservation") with Strikeco LLC ("Strikeco") for a Strikeco home tennis device (the "Device"). Please read this Agreement carefully before submitting your Reservation.

1. Reservation

By submitting your Reservation and paying the fully refundable Reservation Fee, you are reserving the future opportunity to purchase a Device when available. You are under no obligation to purchase a Device and Strikeco is under no obligation to sell you a Device. The Device is currently in pre-production and customer deliveries are not expected to begin until Q4 2026; this date is an estimate only and is not a binding commitment. This Agreement does not constitute a purchase agreement or an offer to sell a Device. Your Reservation becomes effective upon your acceptance of this Agreement and your payment of the Reservation Fee.

2. Eligibility

In order to place a Reservation and enter into this Agreement, you must be at least 18 years of age and reside in the United States with a valid physical street address. PO Boxes and mail forwarding addresses are not accepted. Reservations are currently only available for United States residents. If a PO Box or invalid address is identified at the time you complete your Device purchase or during final fulfillment processing, we will notify you by email and provide ten (10) business days to supply a valid physical delivery address. If a valid address is not provided within that window, your order will be cancelled and we will process a full refund of all fees paid to your original payment method.

3. Reservation Fee

You will be charged a fully refundable one-time fee of $99.00 USD ("Reservation Fee") when you place your Reservation. Placing a Reservation, which includes acceptance of this Agreement, constitutes your agreement to be charged the Reservation Fee using your provided payment method.

The Reservation Fee is not a deposit, prepayment, or installment payment on a Device. Your Reservation Fee will not earn interest nor be kept in a separate fund. You may request a full refund of your Reservation Fee at any time prior to completing your Device purchase, with no conditions or expiry.

If you choose to purchase a Device, your Reservation Fee will be automatically applied as a store credit toward the purchase price at checkout. The store credit is tied to your Strikeco account and will appear automatically when you log in to complete your purchase. You must use the same email address at your Device purchase checkout as you used when placing your Reservation. If you use a different email address, the store credit may not appear automatically; contact support@strikeco.io if this occurs. If a Reservation remains inactive and unredeemed for the period specified under applicable state unclaimed property law, Strikeco will comply with escheatment requirements accordingly.

4. Pricing

The anticipated manufacturer's suggested retail price of the Strikeco device is $1,599 USD plus applicable taxes (the "MSRP"). By placing a Reservation, you lock in a discounted pre-order price of $1,399 USD plus applicable taxes (the "Product Price"), regardless of any future increase in the MSRP.

When your Device is ready to ship, we will notify you by email approximately four (4) to six (6) weeks before your estimated shipping date and invite you to complete your Device purchase. To complete your purchase, visit the Site, verify your identity, and check out. Your $99.00 USD store credit will appear automatically once verified. After your store credit is applied, the balance due at checkout will be $1,300 USD plus applicable taxes. The payment method you provide at this Device checkout will be securely tokenized and stored by our PCI-DSS compliant third-party payment processor to bill your ongoing Club Strikeco subscription following your free trial, as described in Section 8. Your purchase is completed entirely by you at checkout.

Reservations are fulfilled in the order they were placed, based on the date your Reservation Fee was paid. When your Device is ready, we will invite you to complete your purchase in that order. To hold your place in the shipping queue, you must complete your purchase within seven (7) days of receiving your invitation. If you do not complete your purchase within seven (7) days, you will keep your Reservation and your locked pre-order price, but later reservations that are completed promptly may be fulfilled ahead of yours.

Your locked pre-order price of $1,399 USD remains available for as long as your Reservation is active. You are under no obligation to complete your purchase, and may cancel and receive a full refund of your Reservation Fee at any time as described in Section 3.

5. Product Changes and Warranties

Device specifications, features, functionality, software capabilities, subscription offerings, design details, accessories, and packaging are subject to change prior to commercial launch as we continue to develop and improve the product. If Strikeco makes a material change to the core functionality or specifications of the Device prior to shipment, we will notify you by email. In such event, your sole and exclusive remedy is to cancel your Reservation and receive a full refund of your Reservation Fee, in accordance with Section 7. If you do not cancel your Reservation within thirty (30) days of our sending such notice, you will be deemed to have accepted the updated specifications for the purposes of maintaining your Reservation. Minor changes, refinements, or improvements that do not materially alter the core functionality or price of the Device do not constitute a material change under this section.

Product images, videos, demonstrations, and descriptions presented on the Site are intended to give a good-faith representation of the product at the time they are published.

Information regarding future products, software features, subscription offerings, launch dates, shipping schedules, and product capabilities is provided for informational purposes only and may change without notice. No warranty or representation is made regarding the safety, performance, or suitability of the Device. Any product warranty will be described and provided to you at the time of shipment.

6. Order Process and Delivery

We currently estimate shipping to begin in Q4 2026. This is an estimate only and is not a guarantee.

Prior to your completing your Device purchase, if shipping timelines change materially, we will notify you by email. You may cancel your Reservation and receive a full refund of your Reservation Fee at any time by contacting support@strikeco.io. Once you complete your Device purchase, we will ship your Device by the estimated shipping date provided to you under Section 4. If we are unable to ship by that date, we will notify you of a revised shipping date. If the delay is thirty (30) days or less, your order will proceed on the revised date unless you notify us that you wish to cancel. If the delay is more than thirty (30) days, or if we are unable to provide a revised shipping date, we will seek your affirmative consent to the delay; if you do not respond or do not consent, your order will be automatically cancelled and we will issue a full refund of all amounts paid - including the $99.00 USD Reservation Fee portion, refunded to your original payment method - within seven (7) business days. You may also cancel and receive a full refund of all amounts paid at any time prior to shipment by contacting support@strikeco.io.

7. Cancellation

You can cancel your Reservation at any time and receive a full refund of your Reservation Fee by contacting support@strikeco.io. Reservations are personal and may not be resold or transferred without our prior written consent. We reserve the right to cancel any Reservation for any lawful reason; if we do, we will process a full refund of your Reservation Fee.

8. Subscription Service - Club Strikeco

When you purchase the Device, your purchase includes enrollment in the Club Strikeco subscription service, currently priced at $20.00 USD per month following your free trial. Subscription pricing is subject to change prior to launch.

FREE TRIAL AND AUTOMATIC RENEWAL NOTICE: Your Device purchase includes a complimentary three (3) month free trial of Club Strikeco. Your free trial begins on the date you first activate your Device through the Strikeco app or onboarding flow. No subscription charges will be incurred during the free trial period. After the free trial ends, your subscription will automatically renew at $20.00 USD per month and you authorize Strikeco to charge your payment method provided at the Device purchase checkout on a monthly basis until you cancel. You may cancel your subscription at any time through your Strikeco account portal by selecting "Cancel Subscription," or by contacting support@strikeco.io; cancellation will take effect at the end of the current billing cycle. Strikeco will immediately send you an electronic confirmation of your cancellation, including the effective date of termination. We will notify you at least seven (7) days before your free trial converts to a paid subscription.

Following launch, any increase to the subscription price will be communicated to active subscribers with at least thirty (30) days advance notice, during which time you may cancel.

9. Privacy Policy and Terms of Use

The information you provide with your Reservation will be used in accordance with our Privacy Policy and Website Terms of Service, each of which are incorporated into this Agreement by reference and available at www.strikeco.io.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT STRIKECO IS NOT LIABLE FOR ANY DIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING LOST PROFITS, LOSS OF BUSINESS, OR LOSS OF OPPORTUNITY, REGARDLESS OF THE BASIS OR CIRCUMSTANCES OF ANY CLAIM, DAMAGE, LOSS, OR EXPENSE, WHETHER IN CONTRACT, TORT, OR OTHERWISE. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS AGREEMENT FOR ANY CLAIMS, DAMAGES, COSTS, OR EXPENSES ARISING UNDER, OUT OF, OR RELATED IN ANY WAY TO THIS AGREEMENT AND/OR YOUR RESERVATION IS THE RETURN OF THE TOTAL AMOUNT PAID BY YOU TO STRIKECO IN CONNECTION WITH YOUR RESERVATION AND DEVICE PURCHASE. THE FOREGOING LIMITATIONS DO NOT APPLY TO LIABILITY RESULTING FROM STRIKECO'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FOR DEATH OR BODILY INJURY PROXIMATELY CAUSED BY A DEFECT IN THE HARDWARE DEVICE MANUFACTURED AND SOLD BY STRIKECO, OR TO LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

This limitation governs claims arising from your reservation or Device purchase; claims arising from your general use of the Site are governed by the Website Terms of Service.

11. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

In the event a dispute or claim arises relating in any way to this Agreement (the "Dispute"), the party raising the Dispute will send a written notice to the other party at legal@strikeco.io, along with the requested resolution.

If the Dispute is not resolved within 60 days, both parties agree that the Dispute will be resolved by binding arbitration administered by the National Arbitration and Mediation ("NAM") under its Comprehensive Rules and Procedures, available at www.namadr.com/resources/rules-fees-forms/, rather than in court - except that either party may bring claims in small claims court if they qualify.

Except as otherwise provided herein, payment of all filing, administrative, and arbitrator fees, costs, and expenses will be governed by the NAM Rules, unless a different allocation is required by court order or for this arbitration agreement to be enforced. If you demonstrate that you are experiencing extreme economic hardship, are entitled to a fee reduction or waiver under applicable law, or any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, Strikeco will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding. You may choose to have the arbitration conducted by telephone, video, based on written submissions, or in person in the county where you live or at another mutually agreed location.

YOU AND STRIKECO EACH AGREE THAT DISPUTES MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT COMBINE MORE THAN ONE PERSON'S CLAIM INTO A SINGLE CASE.

Either party may bring a court action to: (1) enjoin infringement or misuse of intellectual property rights; (2) enforce an arbitration award; or (3) request that a court review whether the arbitrator exceeded their authority.

A court of competent jurisdiction, and not an arbitrator, shall decide any question regarding the enforceability, validity, or scope of the class action waiver and the mass arbitration procedures set forth in this section. All other questions of arbitrability shall be decided by the arbitrator.

The existence and content of any arbitration proceeding, including documents, briefs, correspondence, orders, and awards, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent of both parties, except as required by law or court order.

You also agree that any claim or cause of action arising out of or related to this Agreement must be filed within one (1) year after such claim or cause of action arose, or be permanently barred.

You may opt out of this arbitration agreement within 30 days of placing your Reservation by emailing legal@strikeco.io from the email address associated with your Reservation, with "Arbitration Opt-Out" in the subject line. Opting out does not affect your Reservation.

If any portion of this section is found unenforceable, it shall be severed and the remaining portions shall be enforced. If the class action waiver is deemed unenforceable, the entire arbitration agreement shall be unenforceable.

If twenty-five (25) or more similar demands for arbitration are filed against Strikeco by the same or coordinated counsel or representatives (a "Mass Filing"), NAM's Supplemental Rules for Mass Arbitration Filings shall apply. NAM shall randomly select six (6) demands to proceed, and Strikeco and the collective claimants shall each select two (2) additional demands, for a total of ten (10) bellwether arbitrations running concurrently. Each bellwether arbitration shall be assigned to a separate arbitrator and completed, including a final decision, within 120 days of its initial pre-hearing conference. All remaining demands shall be stayed until the bellwether arbitrations are resolved. For the avoidance of doubt, the one (1) year limitation period set forth in this Agreement, along with any applicable statutory statutes of limitations or filing fee deadlines, shall be contractually tolled for all stayed arbitration demands from the moment a claimant delivers a compliant demand to NAM and Strikeco, until such time as their individual demand is unstayed and cleared to proceed. Following the bellwether arbitrations, the parties shall engage in a global mediation of all remaining claims within 90 days, with mediation fees paid by Strikeco. If mediation is unsuccessful, remaining demands shall be batched in groups of up to 100 per batch, with one arbitrator per batch. To the extent of any conflict between the arbitration procedures in this Agreement and those in the Website Terms of Service, the Website Terms of Service shall govern with respect to procedural matters. A court of competent jurisdiction shall have authority to enforce these procedures and may enjoin any filings that do not comply.

No amendment to this Agreement shall apply to a dispute for which an arbitration has been initiated prior to the change in terms.

12. Governing Law

This Agreement and any related disputes between us are governed solely by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13. Waiver and Severability

No waiver by Strikeco of any term or condition in this Agreement shall be deemed a continuing waiver of such term or a waiver of any other term. Any failure by Strikeco to assert a right under this Agreement shall not constitute a waiver of that right.

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

This Agreement, together with our Privacy Policy and Website Terms of Service, each available at www.strikeco.io, constitutes the entire agreement between you and Strikeco with respect to your Reservation, Device purchase, and Strikeco Court subscription and supersedes all prior and contemporaneous agreements, representations, and understandings between you and Strikeco relating to the subject matter hereof. In the event of any direct conflict, ambiguity, or inconsistency between the terms of this Reservation Agreement and either the Website Terms of Service or the Privacy Policy, the documents shall be interpreted according to the following order of precedence: (1) this Reservation Agreement, (2) the Website Terms of Service, and (3) the Privacy Policy, provided that, with respect to arbitration procedures, Section 11 of this Agreement governs as specified therein.

15. California Residents

If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

16. UN Convention Exclusion

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the interpretation or construction of this Agreement.

17. Contact Us

If you have any questions about this Agreement, please contact us:

Strikeco LLC

34 Brier Ave, Unit #668

Wilmington, DE 19805

Email: legal@strikeco.io

Website: www.strikeco.io

Strikeco LLC - Reservation Agreement