Privacy policy
STRIKECO
Privacy Policy
Last Modified: July 4, 2026
Effective Date: July 5, 2026
Introduction
This Privacy Policy describes how Strikeco LLC ("Strikeco," "we," "us," or "our"), a Delaware limited liability company, collects, uses, and protects your personal information when you visit our website at www.strikeco.io (the "Site") or interact with us in connection with your reservation.
This Policy applies to information we collect on this Site or in email and other electronic communications between you and Strikeco. It does not apply to information collected through our product or subscription service, which will be covered in a separate Privacy Policy at the time of product launch.
By using our Site, you acknowledge the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Site.
If you have any questions, please contact us at: privacy@strikeco.io
Information We Collect
Information You Provide Directly
We collect the following information that you voluntarily provide to us:
• Contact information - your name and email address when you sign up for the waitlist or submit a contact form.
• Order information - your shipping address and payment details when you place a reservation. Note: We do not store your full payment card number. Payment processing is handled by a PCI-DSS compliant third-party payment processor. If you complete a Device purchase, the payment method you provide at that checkout is tokenized and securely retained by our payment processor to bill your Strikeco Court subscription following your free trial.
• Phone number - optional, not required to complete a reservation. If you provide your phone number, we may use it to send transactional text messages such as order updates and shipping notifications. You may opt out of text messages at any time by replying STOP. Phone numbers are retained until you request deletion or opt out, and are not shared with third parties for their own marketing purposes.
• Communications - any messages or other content you send to us directly.
• Customer service interactions - calls and chats with our customer service team may be recorded for quality and support purposes.
Information Collected Automatically
When you visit our Site, we and our third-party partners automatically collect certain information about your device and usage:
• Device information - IP address, browser type and version, operating system, and device identifiers.
• Usage data - pages visited, time spent on pages, links clicked, referring URLs, and navigation patterns.
• Location data - approximate geographic location derived from your IP address.
• Cookie and tracking data - information collected through cookies and similar tracking technologies, including device type, operating system, IP address, browser type, log data, date and time stamps, clickstream data, and ad impressions.
Information from Third Parties
We may receive information about you from the following sources:
• Analytics providers - we use third-party analytics tools to understand how visitors use our Site.
• Advertising platforms - third-party advertising platforms may share information with us about interactions with our advertisements.
• Email marketing platforms - our email marketing service provider may provide engagement data about email interactions.
How We Use Your Information
We use the information we collect for the following purposes:
To Process Your Reservation
• Process and manage your reservation and Reservation Fee.
• Send order confirmations, updates, and shipping notifications.
• Handle cancellations, refunds, and customer support requests.
• Verify that your shipping address is within the United States, our current shipping region.
To Communicate With You
• Send you Founding Member updates and exclusive pre-launch content.
• Deliver our email newsletter and product announcements.
• Respond to your questions and support requests.
• Send important notices about your reservation or our terms.
To Improve Our Site and Services
• Analyze usage patterns to improve the Site experience.
• Monitor and analyze the effectiveness of our marketing.
• Conduct research and gather feedback.
For Legal and Safety Purposes
• Comply with applicable laws and legal obligations.
• Enforce our Terms of Service and other agreements.
• Detect, prevent, and address fraud and security issues.
How We Share Your Information
We do not sell your personal information for monetary compensation; however, we engage in data transfers via advertising cookies that may be classified as a 'sale' or 'sharing' under applicable state laws, including California's CCPA/CPRA and Texas's TDPSA. You have the right to opt out of this by contacting us at privacy@strikeco.io.
Service Providers
We share your information with trusted third-party service providers who help us operate our business. These providers are contractually required to use your information only as directed by us. Our current key providers include Shopify Inc. for e-commerce operations and Stripe, Inc. for payment processing. We also work with email marketing, analytics, and advertising partners.
Relationship with Shopify
Our Site is hosted and powered by Shopify Inc. Information you submit through the Site will be transmitted to and processed by Shopify as well as third parties that may be located in countries other than where you reside. Shopify collects and processes personal information about your access to and use of the Site in order to provide and improve its services. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy and the Shopify Privacy Portal at https://privacy.shopify.com.
Aggregated and Anonymized Data
We may share aggregated, anonymized data - information that does not identify any individual - for business, research, analytics, and reporting purposes. For example, we may publish insights about pre-order demand or waitlist growth. No individual is identified in any published data.
Business Transfers
If Strikeco is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and a notice on our Site of any such change.
Legal Requirements
We may disclose your information if required by law or in response to valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Strikeco, our customers, or others.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy:
• Active reservation data - retained for the duration of your reservation, until your order ships or your reservation is cancelled and refunded.
• Transaction and billing records - retained for 7 years to comply with financial record-keeping requirements, including accounting, fraud prevention, and legal compliance purposes.
• Email marketing data - retained until you unsubscribe or request deletion.
• Website analytics data - retained for up to 26 months from the date of collection, consistent with standard analytics industry practice, after which it is deleted or anonymized.
When your information is no longer needed, we will securely delete or anonymize it.
We may de-identify or anonymize your information such that it cannot reasonably be used to identify you, and we may use such de-identified or anonymized information for any purpose, including research, analytics, and product improvement, without further notice to you. De-identified or anonymized data is no longer subject to this Policy's retention limits and may be retained indefinitely.
Your Choices
Marketing Emails
Where required by law, we will obtain your consent before sending marketing communications.
We send two types of email communications:
• Transactional emails - order confirmations, Reservation Fee receipts, and shipping updates. These are required for your reservation and cannot be opted out of.
• Marketing emails - product updates, launch announcements, Founding Member newsletters, and promotional content. You can opt out at any time by clicking the Unsubscribe link at the bottom of any marketing email, or by emailing us at privacy@strikeco.io with the subject line "Unsubscribe."
We will process opt-out requests within 10 business days.
Your State Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
• Right to Access / Know - you may request access to the personal information we hold about you.
• Right to Delete - you may request that we delete personal information we maintain about you. Please note that we may be required to retain certain information to complete a transaction you have initiated, comply with legal obligations, detect and prevent fraud, exercise our legal rights, or for other purposes permitted by applicable law. In such cases we will retain only the minimum information necessary for those purposes.
• Right to Correct - you may request that we correct inaccurate personal information we maintain about you.
• Right of Portability - you may request a copy of the personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.
• Right to Opt Out of Sale or Sharing - you may opt out of the sale or sharing of your personal information or its use for targeted advertising by contacting us at privacy@strikeco.io.
Residents of California, Colorado, Connecticut, Virginia, Texas, and other states with comprehensive privacy laws may exercise these rights by contacting us at privacy@strikeco.io. We will respond to verified requests within 45 days. If we deny your request, you may have the right to appeal our decision by contacting us at privacy@strikeco.io with the subject line "Privacy Rights Appeal."
We may need to verify your identity before processing your request, as permitted or required under applicable law. You may designate an authorized agent to make requests on your behalf; we will require the agent to provide proof of authorization and may need to verify your identity directly with you.
If you have complaints about how we process your personal information, please contact us at privacy@strikeco.io. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Certain information may be retained as required by law or for legitimate business purposes, including accounting, fraud prevention, and legal compliance.
We do not sell personal information for monetary compensation; however, we engage in data transfers via advertising cookies that may be classified as a 'sale' or 'sharing' under applicable state laws. We do not discriminate against anyone for exercising their privacy rights.
Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:
• SSL/TLS encryption for all data transmitted between your browser and our Site.
• PCI-DSS compliant payment processing - we never store full payment card numbers.
• Access controls limiting employee access to personal information on a need-to-know basis.
No method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately at privacy@strikeco.io.
Cookies and Tracking Technologies
When you navigate our Site, we and our third-party service providers automatically collect certain information about your device and interactions via cookies, pixels, web beacons, and embedded scripts. This information includes your IP address, browser type, operating system, referring URLs, device identifiers, and clickstream data reflecting how you interact with the Site. We use these technologies to analyze site performance, support security and fraud prevention, and deliver targeted advertising and retargeting campaigns across third-party ad networks.
Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Site, including portal features and general functionality, to work incorrectly. You can also opt out of interest-based advertising at optout.aboutads.info or through the Network Advertising Initiative at optout.networkadvertising.org. When you first visit the Site, you will be presented with a cookie consent banner where you can manage your preferences.
Your browser settings may also allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/. Where required by applicable law, we will honor browser-based opt-out preference signals such as Global Privacy Control (GPC) as a request to opt out of the sale or sharing of your personal information.
Feedback and User Submissions
Any feedback, suggestions, testimonials, or survey responses you voluntarily provide are governed exclusively by Section 21 of our Website Terms of Service, which constitutes a legally binding grant of intellectual property rights. Please review Section 21 of the Website Terms of Service at www.strikeco.io/terms for the full terms applicable to your submissions.
International Visitors
Our Site and reservation program are intended for residents of the United States only. We do not currently ship outside the United States. If you access the Site from outside the United States, please be aware that your information will be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction. Where required by applicable law, personal information transferred outside the country in which it was collected will be protected through approved transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards recognized under applicable law. By using the Site and voluntarily providing your information, you acknowledge this transfer. If you have questions about your rights under your local laws, please contact your local data protection authority.
Third-Party Links
Our Site may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, third-party content or privacy practices.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law. Notification will be provided by email to the address associated with your account, by prominent notice on our Site, or by such other method as required by law. We will provide notice within the timeframes required by applicable state law - generally within 30 to 60 days of discovering the breach, depending on your state of residence. Our notification will describe the nature of the breach, the categories of information affected, the steps we are taking to address the breach, and the steps you can take to protect yourself. If you believe your information may have been compromised, please contact us immediately at privacy@strikeco.io.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on this page with a new Last Modified date and by sending an email notification to customers.
Your continued use of the Site after we post changes constitutes your acceptance of the revised Privacy Policy.
CHILDREN'S PRIVACY
Our Site is not intended for children under 18 years of age. No one under age 18 may provide any personal information on the Site or place a reservation. Reservations must be placed by individuals 18 years of age or older.
We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us at privacy@strikeco.io and we will promptly delete that information.
Note: Strikeco welcomes players of all ages. Children's use of the Strikeco device and platform, including our family account model and applicable compliance practices, will be covered in our full Privacy Policy at the time of product launch.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Strikeco LLC
A Delaware Limited Liability Company
Email: privacy@strikeco.io
Website: www.strikeco.io
Address: 34 Brier Ave, Unit #668, Wilmington, DE 19805
Strikeco LLC - Privacy Policy - Pre-Order Website